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Sawyer · January 25th, 2006

I had Boxx build a system for my father's design company. It arrived and there was a problem the system would not shut down. If you tried to shut it down it just started back up. Ultimately they had to just turn it off. No big deal no one thought that it was doing damage and while Boxx said they would fix it, no one wanted to deal with sending it in and being without it. Finally they sent it in last week on Tues. It came back Friday and it didn't cost a dime. Now it hasn't been set up yet so I can't say it's fixed but that is still to me that is impressive service.

January 25th, 2006	#1 (permalink)
Sawyer Veteran Member Join Date: Jun 2002 Location: CA Age: 34 Posts: 1,565 Name: Sawyer Fischer	Boxx Tech I had Boxx build a system for my father's design company. It arrived and there was a problem the system would not shut down. If you tried to shut it down it just started back up. Ultimately they had to just turn it off. No big deal no one thought that it was doing damage and while Boxx said they would fix it, no one wanted to deal with sending it in and being without it. Finally they sent it in last week on Tues. It came back Friday and it didn't cost a dime. Now it hasn't been set up yet so I can't say it's fixed but that is still to me that is impressive service.