max crashing and long load time

mike c · May 25th, 2006

I have recently built 2 new render machines(specs below), max takes upto 2 minutes to open, Then works fine when working with smaller files but when working with larger files and performing simple tasks like adding camera's it freezes or crashes and logs the messages listed at the bottom of the page.
I also built a system last year which is a lower spec(see below) but runs perfectly OK with the same version of max and same OS.

New System
Intel Xeon 3.2GHz FA 800MHz 2MB cache Nocona CPU Retail Supermicro X6DAE-G motherboards
2 x Corsair® 1.0GB ECC reg. 2100 DDR
MSI Geforce 6800GS 256MB DDR3 TVO DVI SLI Novatech Black 16xDVD 48xCDWriter 10xReWriter IDE Pioneer DVR-110 16x DVD+/-RW/RAM Black OEM 1.44MB 3.5 Inch Floppy Disk Drive (Black) Seagate Barracuda 7200.9 120GB PATA100 7200rpm 8Mb Cache 11ms 100Mb/s Maxtor 250GB 7200RPM 16MB SATA D MAX PLUS10 Antec Titan 550 Server Cases 550Watt PSU
Windows XP Pro SP2
8gb Pagefile on 250gb Maxtor sata slave drive
3d Max Version 8 SP3
Vray 1.4

New System 2
Intel Xeon 3.2GHz FA 800MHz 2MB cache Nocona CPU Retail
Supermicro X6DAE-G motherboards
2 x Corsair® 1.0GB ECC reg. 2100 DDR
SPARKLE GF 6800 ULTRA 256MB DDR3 GRAPHICS CARD PCI EXPRESS Seagate Barracuda 7200.9 120GB PATA100 7200rpm 8Mb Cache 11ms 100Mb/s MTR 250GB 7200RPM 16MB SATA D MAX PLUS10 PIONEER DVR-110DBK 16X16X DVD+/-RW DL BLACK BARE DVDROM 16X48X IDE BLACK SONY INTERNAL FLOPPY DRIVE Black Antec Titan 550 Server Cases 550Watt PSU
Windows XP Pro SP2
3gb Pagefile on 250gb Maxtor sata slave drive
3d Max Version 8 SP3
Vray 1.4

Old System
Asus PC-DL/ Deluxe Intel® 875P Dual Xeon™ 533 MHz FSB Intel® Xeon™ 2.4GHz [533MHz] 512K Prestonia Retail +Fan [3 year warranty]
4 x 512MB DDR333 PC2700 RAM [major brand] 120 GB Seagate Barracuda Serial ATA 7200rpm 8MB cache 120 GB Seagate Barracuda Serial ATA 7200rpm 8MB cache Gainward GF FX5600 PP Ultra/760 XP Golden Sample 8X AGP FX5600 128MB Pioneer DVR-106 DVD +/-R/RW Ivory 4 speed IDE OEM Global Win GAT001 Aluminium + Trans side panel midi case Global Win Super Silent 420W Dual fan PSU +temp. control +active PFC 22dBA 1.44MB 3.5" FDD Mitsumi Beige
Windows XP Pro SP2
3gb Pagefile on second 120gb Maxtor sata drive
3d Max Version 8
Vray 1.4

Hanging application 3dsmax.exe, version 8.0.0.92, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
Faulting application monitor.exe, version 3.0.0.107, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x0003426d.
Hanging application 3dsmax.exe, version 8.0.0.92, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

JamesTaylor · May 25th, 2006

have you tried running any other software on the mmachines to see if that crashes too??

how about running a stress testing application (often used on new builds to check system's ok - google it i'm sure you find some out there)

do either of the above should give you an indication if its max or the hardware which is causing the crashes.

alternatively try reinstalling max, may just have been a dodgy install, although strange that its both machines

mike c · May 25th, 2006

all the other software runs OK. Unless max is running then it causes autocad to run slowly. I have tried reinstalling max but it doesn't seen to make a difference. Will try the stress test software.

Thanks

gfa2 · May 18th, 2007

Quote:

Originally Posted by mike c

Hanging application 3dsmax.exe, version 8.0.0.92, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
Faulting application monitor.exe, version 3.0.0.107, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x0003426d.
Hanging application 3dsmax.exe, version 8.0.0.92, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Time to bring this thread back to life. Anyone else having this problem? I'm actually glad to see that someone else is having the same EXACT problem that I'm having. It's as if I started this thread. I didn't build my PC, but I'm getting this exact errors in my log and having the same issues and it's driving me nuts.

May 25th, 2006	#1 (permalink)
mike c Junior Member Join Date: May 2006 Location: leeds Posts: 2 Name: Michael Creasey	max crashing and long load time I have recently built 2 new render machines(specs below), max takes upto 2 minutes to open, Then works fine when working with smaller files but when working with larger files and performing simple tasks like adding camera's it freezes or crashes and logs the messages listed at the bottom of the page. I also built a system last year which is a lower spec(see below) but runs perfectly OK with the same version of max and same OS. New System Intel Xeon 3.2GHz FA 800MHz 2MB cache Nocona CPU Retail Supermicro X6DAE-G motherboards 2 x Corsair® 1.0GB ECC reg. 2100 DDR MSI Geforce 6800GS 256MB DDR3 TVO DVI SLI Novatech Black 16xDVD 48xCDWriter 10xReWriter IDE Pioneer DVR-110 16x DVD+/-RW/RAM Black OEM 1.44MB 3.5 Inch Floppy Disk Drive (Black) Seagate Barracuda 7200.9 120GB PATA100 7200rpm 8Mb Cache 11ms 100Mb/s Maxtor 250GB 7200RPM 16MB SATA D MAX PLUS10 Antec Titan 550 Server Cases 550Watt PSU Windows XP Pro SP2 8gb Pagefile on 250gb Maxtor sata slave drive 3d Max Version 8 SP3 Vray 1.4 New System 2 Intel Xeon 3.2GHz FA 800MHz 2MB cache Nocona CPU Retail Supermicro X6DAE-G motherboards 2 x Corsair® 1.0GB ECC reg. 2100 DDR SPARKLE GF 6800 ULTRA 256MB DDR3 GRAPHICS CARD PCI EXPRESS Seagate Barracuda 7200.9 120GB PATA100 7200rpm 8Mb Cache 11ms 100Mb/s MTR 250GB 7200RPM 16MB SATA D MAX PLUS10 PIONEER DVR-110DBK 16X16X DVD+/-RW DL BLACK BARE DVDROM 16X48X IDE BLACK SONY INTERNAL FLOPPY DRIVE Black Antec Titan 550 Server Cases 550Watt PSU Windows XP Pro SP2 3gb Pagefile on 250gb Maxtor sata slave drive 3d Max Version 8 SP3 Vray 1.4 Old System Asus PC-DL/ Deluxe Intel® 875P Dual Xeon™ 533 MHz FSB Intel® Xeon™ 2.4GHz [533MHz] 512K Prestonia Retail +Fan [3 year warranty] 4 x 512MB DDR333 PC2700 RAM [major brand] 120 GB Seagate Barracuda Serial ATA 7200rpm 8MB cache 120 GB Seagate Barracuda Serial ATA 7200rpm 8MB cache Gainward GF FX5600 PP Ultra/760 XP Golden Sample 8X AGP FX5600 128MB Pioneer DVR-106 DVD +/-R/RW Ivory 4 speed IDE OEM Global Win GAT001 Aluminium + Trans side panel midi case Global Win Super Silent 420W Dual fan PSU +temp. control +active PFC 22dBA 1.44MB 3.5" FDD Mitsumi Beige Windows XP Pro SP2 3gb Pagefile on second 120gb Maxtor sata drive 3d Max Version 8 Vray 1.4 Hanging application 3dsmax.exe, version 8.0.0.92, hang module hungapp, version 0.0.0.0, hang address 0x00000000. Faulting application monitor.exe, version 3.0.0.107, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x0003426d. Hanging application 3dsmax.exe, version 8.0.0.92, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

May 25th, 2006	#2 (permalink)
JamesTaylor Veteran Member Join Date: Mar 2004 Location: Bradford Age: 27 Posts: 1,280 Name: James Taylor	Re: max crashing and long load time have you tried running any other software on the mmachines to see if that crashes too?? how about running a stress testing application (often used on new builds to check system's ok - google it i'm sure you find some out there) do either of the above should give you an indication if its max or the hardware which is causing the crashes. alternatively try reinstalling max, may just have been a dodgy install, although strange that its both machines

May 25th, 2006	#3 (permalink)
mike c Junior Member Join Date: May 2006 Location: leeds Posts: 2 Name: Michael Creasey	Re: max crashing and long load time all the other software runs OK. Unless max is running then it causes autocad to run slowly. I have tried reinstalling max but it doesn't seen to make a difference. Will try the stress test software. Thanks

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