CGarchitect.com - View Single Post - Hopefully this may help you if you are having timeout issues with Backburner:

ericbarlow21 · May 13th, 2008

Hello All,

I know that some people are having issues with Backburner timing out on renderings, or not saving their settings. I just wanted to share a couple of our solutions incase you are experienceing these issues:

(assuming you are upgrading from Max 9 --> 2008 or 2008 --> 2009)

1.) completely uninstall the old backburner, and install the new one included with the new version of Max you are installing (even though they may be the same version or list no changes in the release log). I am not sure why, but making this change has been the difference in working correctly vs. not working in regards to our timeout issues.

2.) we once had issues with Backburner when upgarding to Max 2008, because our manager was running on 32 bit while 64 bit was being used on within our farm. Even though our manager is a 32 bit system, using the 64 bit software solved our issues. i dont know why, but it did.

Anyways, I know these solutions worked for us, so if you are having problems, you may want to give them a try.

Good luck!

May 13th, 2008	#1 (permalink)
ericbarlow21 Member Join Date: Jul 2005 Location: Gilbert, AZ Age: 27 Posts: 45 Name: Eric Barlow	Hopefully this may help you if you are having timeout issues with Backburner: Hello All, I know that some people are having issues with Backburner timing out on renderings, or not saving their settings. I just wanted to share a couple of our solutions incase you are experienceing these issues: (assuming you are upgrading from Max 9 --> 2008 or 2008 --> 2009) 1.) completely uninstall the old backburner, and install the new one included with the new version of Max you are installing (even though they may be the same version or list no changes in the release log). I am not sure why, but making this change has been the difference in working correctly vs. not working in regards to our timeout issues. 2.) we once had issues with Backburner when upgarding to Max 2008, because our manager was running on 32 bit while 64 bit was being used on within our farm. Even though our manager is a 32 bit system, using the 64 bit software solved our issues. i dont know why, but it did. Anyways, I know these solutions worked for us, so if you are having problems, you may want to give them a try. Good luck!