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Old September 25th, 2002   #6 (permalink)
Ernest Burden
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Location: Ossining, NY USA
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Name: Ernest Burden III


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Quote:
Originally posted by Jeff Mottle:
Support...what do you mean. I'm the Support guy...
That is not a joke, it's true. And my point, as well. But you wrote that Autodesk still sells and supports Lightscape, which I find the real joke. "We don't believe in it, but we'll take you money in the meantime".

Not that this is new territoty, either.

I would like to see more attention paid to we current and former Lightscape customers by Rod and crew with regard to the inevitable upgrade path (and 3x - 7x price increase) to Viz or Max--assuming we choose to stay Autodesk customers at all. Those people know LS and are key to the new CG products as well. I feel let down that Autodesk has not made the transition easier.

They could start by clearly admitting that Lightscape is a deadend product to them. Everybody knows it except them, it appears. This is classic AutoDesk behaviour, and I think it says a lot about what they produce that they repeatedly buy out competetors and kill them.
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