Viz4 stopped working

STRAT · October 7th, 2004

greetings dudes

i've recently installed windows SP2 on my Viz 4 machine, and all of a sudden Viz is playing silly buggers - it wont open/import and kinds of files, and it wont save/export any types of files.

i've removed viz from the system and re-installed it too, with similar results.

My I.T. manager is currently re-formatting the HD completely for a fresh windows install.

Any body know of any WinXP SP2 and Viz4 conflict errors? or is it just one of those computery thingies?

MJL Imaging · October 7th, 2004

Quote:

Originally Posted by STRAT

greetings dudes

i've recently installed windows SP2 on my Viz 4 machine, and all of a sudden Viz is playing silly buggers - it wont open/import and kinds of files, and it wont save/export any types of files.

i've removed viz from the system and re-installed it too, with similar results.

My I.T. manager is currently re-formatting the HD completely for a fresh windows install.

Any body know of any WinXP SP2 and Viz4 conflict errors? or is it just one of those computery thingies?

The same thing happened to me when I installed SP2, I called my VIZ sales rep and spoke with the tech there. There was a patch I needed that took care of the problem. See if you can make that phone call, if you need more help, let me know, I'll call my guy if need be.
Good Luck Strat!!

---Strat, I took a quick look on Autodesk's website and there's a service pack (SP2) for VIZ that I think was what cleared up my problem.

STRAT · October 7th, 2004

cheers m8.

i couldn't find any reference to the problem or a patch on autoDesk's web site, but i've left a message with my dealer to call me a.s.a.p.

i've previously already installed viz sp2 but it had no effect

perhaps it's the order in which it's installed maybe...

seismograph · October 7th, 2004

strat .. autodesk will say that there isn't a problem with viz but with windows and microsoft will say there isn't a problem with windows, but with viz.

so it must be again the user who is the problem ...

abicalho · October 7th, 2004

Try adding -Q to the shortcut that launches VIZ.
To do that, right-click the 3dsviz shortcut, choose properties, and add -Q after 3dsviz.exe.

For instance, my shortcut looks like this:

"c:\program files\autodesk viz4\3dsviz.exe" -q

Let us know if it helps,

Alexander

MJL Imaging · October 7th, 2004

Ok, here's what I was told. According to the word by Autodesk, SP2 will not let VIZ run, apparently it isn't supported by windowsXP SP2. He suggested installing all of the windowsupdates, get VIZ running and go from there. You can try installing XP SP2, if it doesn't work, then go to Add/ Remove programs, and it'll let you uninstall SP2.

quizzy · October 8th, 2004

You might think that Microsoft is coming out with their own 3D software... The same thing happened with W2K SP3.....

STRAT · October 8th, 2004

im in the progress of re-installing again right now.

Viz4 wont run under win SP2??? i find that impossible to believe. there'd be uproar.

STRAT · October 8th, 2004

Quote:

Originally Posted by abicalho

Try adding -Q to the shortcut that launches VIZ.
To do that, right-click the 3dsviz shortcut, choose properties, and add -Q after 3dsviz.exe.

For instance, my shortcut looks like this:

"c:\program files\autodesk viz4\3dsviz.exe" -q

Let us know if it helps,

Alexander

what does the Q do then?

abicalho · October 8th, 2004

-Q supresses the Splash Screen. VIZ and MAX 3 will only work under SP2 if you do that. I've seen some systems also require that for VIZ 4 and VIZ Render 2004. The symptom is to get a crash with an error 0x00000005 when you start the program. If you get that, the -Q solution should fix it.

If it's something else, then it's new even to me, and I have XP SP2 on my 3 office machines and they all run MAX 2.5 - MAX 7, along with VIZ 2 - VIZ 2005.

Alexander

October 7th, 2004	#1 (permalink)
STRAT Super Moderator Join Date: Dec 2001 Location: Cardiff, Wales, UK. Age: 36 Posts: 6,505 Name: Stephen Leworthy	Viz4 stopped working greetings dudes i've recently installed windows SP2 on my Viz 4 machine, and all of a sudden Viz is playing silly buggers - it wont open/import and kinds of files, and it wont save/export any types of files. i've removed viz from the system and re-installed it too, with similar results. My I.T. manager is currently re-formatting the HD completely for a fresh windows install. Any body know of any WinXP SP2 and Viz4 conflict errors? or is it just one of those computery thingies?

October 7th, 2004	#3 (permalink)
STRAT Super Moderator Join Date: Dec 2001 Location: Cardiff, Wales, UK. Age: 36 Posts: 6,505 Name: Stephen Leworthy	Re: Viz4 stopped working cheers m8. i couldn't find any reference to the problem or a patch on autoDesk's web site, but i've left a message with my dealer to call me a.s.a.p. i've previously already installed viz sp2 but it had no effect perhaps it's the order in which it's installed maybe...

October 7th, 2004	#4 (permalink)
seismograph Senior Member Join Date: Aug 2002 Location: vienna Posts: 188 Name: Christian Bauer	Re: Viz4 stopped working strat .. autodesk will say that there isn't a problem with viz but with windows and microsoft will say there isn't a problem with windows, but with viz. so it must be again the user who is the problem ... __________________ [see.]

October 7th, 2004	#5 (permalink)
abicalho Veteran Member Join Date: Dec 2001 Location: San Francisco Age: 35 Posts: 643 Name: Alex Bicalho	Re: Viz4 stopped working Try adding -Q to the shortcut that launches VIZ. To do that, right-click the 3dsviz shortcut, choose properties, and add -Q after 3dsviz.exe. For instance, my shortcut looks like this: "c:\program files\autodesk viz4\3dsviz.exe" -q Let us know if it helps, Alexander

October 7th, 2004	#6 (permalink)
MJL Imaging Senior Member Join Date: Nov 2003 Location: Danbury, CT Age: 33 Posts: 111 Name: Michael Lent	Re: Viz4 stopped working Ok, here's what I was told. According to the word by Autodesk, SP2 will not let VIZ run, apparently it isn't supported by windowsXP SP2. He suggested installing all of the windowsupdates, get VIZ running and go from there. You can try installing XP SP2, if it doesn't work, then go to Add/ Remove programs, and it'll let you uninstall SP2.

October 8th, 2004	#7 (permalink)
quizzy Super Moderator Join Date: Apr 2002 Location: Utrecht, The Netherlands Age: 35 Posts: 1,576 Name: Michiel Quist	Re: Viz4 stopped working You might think that Microsoft is coming out with their own 3D software... The same thing happened with W2K SP3..... __________________ Michiel Quist http://www.3idee.nl

October 8th, 2004	#8 (permalink)
STRAT Super Moderator Join Date: Dec 2001 Location: Cardiff, Wales, UK. Age: 36 Posts: 6,505 Name: Stephen Leworthy	Re: Viz4 stopped working im in the progress of re-installing again right now. Viz4 wont run under win SP2??? i find that impossible to believe. there'd be uproar.

October 8th, 2004	#10 (permalink)
abicalho Veteran Member Join Date: Dec 2001 Location: San Francisco Age: 35 Posts: 643 Name: Alex Bicalho	Re: Viz4 stopped working -Q supresses the Splash Screen. VIZ and MAX 3 will only work under SP2 if you do that. I've seen some systems also require that for VIZ 4 and VIZ Render 2004. The symptom is to get a crash with an error 0x00000005 when you start the program. If you get that, the -Q solution should fix it. If it's something else, then it's new even to me, and I have XP SP2 on my 3 office machines and they all run MAX 2.5 - MAX 7, along with VIZ 2 - VIZ 2005. Alexander

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