Business Support Manager

computerRemote work allowed
placeLondon, GB
business_center2 years experience
32K — 36K annual


The Role

Wire Collective is going through an exciting period of growth and we’re looking for Business Support Manager to join our modern office in Hackney, London. As the Business Support Manager, you will perform a range of administrative and business support duties, assisting our Director and the team in carrying out their day-to-day responsibilities. Fluent English is essential and Spanish language is highly desirable in order to liaise with our team in Valencia. 

What you will do
  • Provide operational support to our Director
  • Acting as first point of contact for enquiries arriving into our info mailbox: responding to enquiries or assigning to appropriate staff 
  • HR Administration e.g. managing payslips, staff annual leave log and other queries, onboarding new starters making sure they feel welcome and have correct set up
  • Managing office expenses, payments and bookkeeping (we work with FreeAgent) 
  • Improving our internal operational processes
  • Managing our client CRM database HubSpot; keeping records up to date
  • Sending follow up emails to our past and prospective clients
  • Managing our Instagram posts, and social media with latest news 
  • Organising our internal SharePoint for our team
  • General office administration duties for our office in UK and Spain e.g. liaising with cleaning agencies, managing deliveries, ordering stationery and supplies for the office
  • Designing and sending out bi-annual newsletter to our client base


Wire Collective is an award winning collective of architects and artists with offices in London and sunny Valencia, specialised in the creation of strikingly visual architectural representations. Our services include architectural photo-realistic visualisations, architectural competition visualisations, CG animations, photography and 360 images. We’re 10 years old and work with some of the biggest architectural practices in the world. We value passion and attitude above everything else.


  • You’re a self-starter who thrives on autonomous working, highly organised and have meticulous attention to detail.
  • Enthusiastic with a ‘can do’ attitude 
  • Excellent verbal and written communication skills. You enjoy working as part of a team and can multitask when needed 
  • Strong organisational and analytical skills
  • Fluent in English and advanced level of Spanish to manage our operations in Spain 
  • Experience in business support, operational or Office Manager roles
  • Experience in SharePoint and digital filing systems 
  • Experience using CRM databases 
  • Experience using Accounting software e.g. FreeAgent or Xero 
  • Experience using G-Suite or Office 365.


  • Flexible and hybrid work options e.g. 3 core days based in our modern office in Hackney, London
  • Competitive salary circa £32K-£36K, pro-rata
  • Open to a 4 day a week schedule
  • A collaborative environment where everyone has the opportunity to keep learning 
  • 25 days of annual leave
  • Pension scheme

Additional information

IMPORTANT: This is a hybrid role, so you must be able to come to our office in London (N1) at least 3 times a week. No agencies please. To be considered for the role you must be eligible to work in the UK. Please note we do not offer VISA support. 

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